Survey
The Primary Care Team at the CCG have commissioned Healthwatch Staffordshire to conduct a patient engagement survey on Active Signposting (also known as ‘Care Navigation’) across South and East Staffordshire. Active Signposting can have a valuable impact in helping patients/carers see the most appropriate professional or service first time. We recognise all of the hard work of Receptionists across the area to help patients and carers.
This survey is so we can gather patient and carer feedback and views on Active Signposting. The survey will focus on understanding how comfortable you are with the process, how confident you are in the Receptionists understanding you needs, patients’ knowledge of alternative health professionals and services they can access and then their overall satisfaction.
Please follow link below for the survey and thank you for taking the time to complete it.
https://engagingcommunities.researchfeedback.net/s.asp?k=157164154928